Frequently asked questions
Short answers about the data, plans, billing, your license, DFS data and NFL projections.
Plans
Which plan do I need?
Starter ($49 a month, 5 million records) opens every table that is not DFS: stats, play-by-play, odds history, weather and injuries for every sport. On Starter, every record counts. Pro ($99 a month) adds the DFS tables: player pools with salaries, projections, contest standings and contest downloads. On Pro, only slate & contest records count, 1 record per row, up to 10 million a month: contest lineups, slates and slate players (the player salaries). The contest ownership table of a contest costs 1 record for every 100 lineups of the contest, at least 5 a call. Other requests cost no records. Elite ($199 a month) is Pro with 50 million slate & contest records a month. A Free or Starter key gets the 5-lineup preview of a contest download. Each plan is for one person.
Compare the plans →Does Pro include the full historical archive?
Yes. Pro has no date or season limit: every DFS slate, contest download and projection we hold is open to a Pro or Elite key. Contest lineups, contest ownership (1 record for every 100 lineups of the contest, at least 5 a call), slates and slate players are the slate & contest records. They count against a monthly quota of 10 million slate & contest records on Pro and 50 million on Elite. Other requests cost no records. When the quota runs out, every request returns HTTP 429 until the reset. DraftKings contests with lineups start in 2021.
Is there a plan with only DraftKings slates and player pools?
No. Pro is the smallest plan with slates and player pools: $99 a month for 10 million slate & contest records, with every sport and both DraftKings and FanDuel. Starter does not include the DFS tables.
Is there an annual price, a discount, a setup fee or a minimum term?
No. Starter, Pro and Elite are billed monthly, and each includes all five sports, so there is no multi-sport price. There is no setup fee and no minimum term. You can cancel at any time.
How is Enterprise priced?
We quote each business. Tell us about your site or app in two short steps, and we reply by email.
Ask about Enterprise →Billing & support
How do upgrades and downgrades work?
Change your plan at any time from the billing portal in your account settings. Stripe prorates the difference. Your new quota applies as soon as the change completes, usually within seconds.
If I cancel, do I keep access until the end of the period I paid for?
Yes. A cancellation takes effect at the end of the billing period you paid for. Your plan and its quota stay active until then, and your account then returns to Free. Cancel from the billing portal in your account settings.
Do you give refunds?
Fees already paid are non-refundable, except where the law requires a refund. Because a cancellation runs to the end of the paid period, you keep the access you paid for.
What support do I get?
Email support on every plan. Send us the endpoint, the slate or contest ID and the time (UTC). We usually reply within one business day.
Contact support →Still have a question? Send us the endpoint, the slate or contest ID, and the time (UTC). We reply by email, usually within one business day. Contact support →